Brit Business Technology (BBT) is a boutique company specialized in Artificial Intelligence technologies (AI) and Natural Language Processing (NLP) enabling its customers unleashing the power of their Call Center operation, simplifying complex procedures, improve costs and performance and most importantly providing a unique customer experience.
Headed by Dr. Nava A. Shaked, a world famous expert in Natural Language Processing, along with a team of experts, the company provides innovative unique consulting & professional services allowing end users and customers a new level of high quality customer satisfaction.
Technological roadmap consulting
Professional services for Call Centre Optimization
Design of Automated Services, Speech processing Solutions and Voice User Interface
State of the art project management
BBT addresses organizations who are considering improving their Customer Service experience while reducing operation costs. We work with our customers on Call Center optimization using most advanced self service technologies and methodologies.
Leveraging decades of knowledge and experience, BBT's team and its advanced best practices ensure bullet proof delivery and provide exceptional added value enabling organizations to obtain better positioning, achieve competitive edge and meet their business goals.